Sometimes when you are upload and implement Support Package, its jammed. Then you need to reset SPAM queue. Here is the step how to reset SPAM queue :
Go to Tx SE37
select program name : OCS_RESET_QUEUE
give the value for import parameters
IV_tool : SPAM
IV_FORCE : X
there after the spam queue will get reset and then you can do it again.
You can download
Brtools 7.20 is available on the servicemarket place at the following link
Support Packages and Patches – Entry by Application Group
SAP Kernel 64bit
Choose your OS
DBATL720O10_1-20005243.SAR DBATOOLS Package for Oracle 10g and 11g
The oss note 12741 is also useful for download paths for all released Brtools.